Task Queueing
We built proprietary task queueing software that intelligently distributes work between service team members, ensuring high-priority items are handled instantly.
At a glance
Mortgage servicing involves navigating a labyrinth of regulations and financial movements, millions of payments, complex escrow analyses, and critical loss mitigation decisions. We've created a streamlined solution to this operational complexity with ValonOS: a platform built on task queueing, automated workflows, and AI agents.
We built proprietary task queueing software that intelligently distributes work between service team members, ensuring high-priority items are handled instantly.
Our workflows engine codifies the complexity of mortgage servicing, payments, escrow analysis, and loss mitigation, into automated, compliant processes.
We are pioneering the use of AI Agents to handle increasingly complex tasks, learning from human operators to scale our capacity exponentially.
Workflows
Workflows serve as the backbone for every operating procedure. Our unified workflows system replaces disparate, hard-to-debug processes with a single source of truth and automated actions to increase efficiency.
Define, run, and audit all procedures in one place, from complex loss mitigation waterfalls to simple internal notifications.
End users can rapidly create, deploy, or edit procedures, transitioning from weeks-long update cycles to immediate changes.
All procedures are represented in fully auditable workflows. Every run is logged, providing a full audit history of triggers, actions, and outcomes for complete maintainability.
Valon AI
We are building a platform that automatically trains and builds tailored AI agents for operational needs.
Our unified AI-native system will automatically create and store the structured evaluation data sets needed to train effective AI.
Our platform will use this data to automatically build, test, and propose AI agents customized for specific processes and practices.
Organizations retain full control over how much work to send to AI agents, AI agents with human-in-the-loop, or to a human.
Feedback loops will drive improving accuracy every day.
ValonOS is proven in production, powering our own mortgage servicing operations and delivering measurable gains in efficiency, customer experience, and profitability.
$130B+
Loan value serviced
100%+
revenue growth year over year
90%+
Customer satisfaction
5x
more loans per employee than incumbents
60%+
margins vs industry near 0%.
Careers
At Valon, you'll build the operating system for the industries that underpin America, ship AI into multi-billion dollar workflows, alongside peers who push you to do the best work in your career.





